We use cookies and similar technologies to ensure the proper functioning of the platform, improve user experience, and analyze usage. You can accept all cookies, reject non-essential cookies, or manage your preferences at any time. For more information, please see our Cookie Policy.
Functional cookies are strictly necessary for the operation of the platform and cannot be disabled. They enable core features such as security, page navigation, and access to secure areas.
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
The technical storage or access that is used exclusively for statistical purposes.
These cookies help us understand how the platform is used so we can improve performance and usability. Where possible, data is processed in an aggregated or anonymized form.
Marketing cookies may be used to display relevant advertisements or promoted content and to measure the effectiveness of campaigns. These cookies are only used where permitted by law and with your consent.
Add Review
Read More Reviews
immo cordenot
in the last weekNetty customer since the acquisition in 2024, nothing works
Sophie Renard
in the last weekA FUIR A FUIR A FUIR Une catastrophe, absence de retour aux mails, aucun suivi. Au prix de l'abonnement mensuel c'est un scandale. Le service commercial et client est déplorable. A titre d'exemple, nous avons une intervention "normalement" prévue jeudi ou vendredi (après avoir bataillé depuis des mois) de cette semaine qui engendrera une coupure de la production de l'office et bien, figurez vous, que je n'ai toujours pas la plage horaire d'intervention !!!!!!!!! Le client doit se tenir à disposition, je dois donc bloquer 2 jours sur l'agenda et attendre, que septéo dédaigne me confirmer un horaire, que j'attends toujours à 2jours de ladite intervention .... Prenez un autre prestataire, pour ma part, je résilierai des que mon contrat le permet.
Kevin Bihan
in the last weekA customer for several years. Prices are constantly rising, customer service is nonexistent, and there's no human contact. Disappointing support for a professional tool. Avoid it. Very disappointed; it wasn't like this before.
Sylvie H
a month agoRun away! As a customer of GPI and then SPI Gestion locative for 24 years, I've never seen anything like it. No response to a support ticket request, and it drags on for weeks and weeks, regardless of the request. Septeo is profiting from our money and doesn't care about its customers.
Sébastien WALLYN
a month agoAs a real estate agent and NETTY (transaction software) customer, I requested the cancellation of my contract following a 37% price increase during my subscription period, which is not in accordance with the terms and conditions. (Many people have unfairly had to endure this increase without reacting, to the benefit of the Septeo group…) I finally succeeded, but not without difficulty, as the processing times for all types of requests are simply outrageous! Unfortunately, that's not all. When you pay for a one-year subscription, the billing is annual, from January 1st to December 31st, and therefore does not correspond to the subscription dates. In the event of cancellation, there is therefore systematically an overpayment benefiting the Septeo group. For my part, and judging by the comments, I'm not the only one, I'm having a very difficult time getting my refund. I feel like they're openly mocking the customer: they confirm I'll be reimbursed, but in reality they're crediting me with a voucher... I've tried contacting the various departments again, but I'm still waiting!