Booking Experts

Unfortunately, our experience was less positive than expected. Initially, it seemed possible to connect with various partners (booking channels), but in practice, this only applied to a limited number of parties, even if our destination was already offered by that partner. The website costs €7,500 (plus a €7,500 initial fee) and is largely built using a fixed format. This limits the freedom of choice in the website's design. Communication is primarily via email, with one question per message, making the process quite cumbersome. All in all, this also made the process very time-consuming. Furthermore, there are other, more affordable, and accessible options for integrations with Booking.com and Airbnb (the most important). 21-01-2026 Feedback on Booking Experts' response. Unfortunately, BEX promised certain things, including a fully customized website with its own style and complete integrations with partners, neither of which proved fully feasible. This means we were not properly informed at the outset. If we had known this back then, along with the terrible communication you expect from your customers when they have questions (one question by email and preferably no phone calls), we would definitely have chosen a different company. We also think we've run out of communication by now.

By far the best reservation system on the market! A very solid and convenient all-in-one solution. Plus, they have a lot of skilled and expert staff at their Enschede office! We've enjoyed working with them for a long time!

We have decided to switch to BEX about two months ago which already turns out to be a very good decision. We decided to sign for the Starter-package which means we had to set up the system ourselves. However, all the features and tools are well documented and the onboarding team is very helpful and responsive on every single question or challenge.

Very satisfied with the reservation system: professional yet user-friendly, with enthusiastic staff who are ready to assist you immediately. This made the transition to the new system a breeze! Recommended!!

Very satisfied with the contact, support, and solutions from Booking Experts that we use within Abruzzo Puro. They're truly a great company to work with and to benefit from a product that continually pushes the boundaries of what's possible. For example, fast and targeted support, a conversion-focused booking engine, and fantastic tools to optimize our revenue and encourage repeat visits. Fantastic!