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Els Brager
3 months agoWe took a 10-day tour of Egypt. It was an unforgettable holiday. Everything was perfectly organized. The excursions were wonderful and highly recommended, thanks in part to our Dutch-speaking guide, Tamer.
Sandra Thoonen
10 months agoLast year we booked a trip to Namibia, but we had to find out for ourselves that the trip was canceled due to a lack of participants. So, we weren't informed at all by the ANWB! This year we tried again, booked another trip, but this time with a guaranteed departure, so we wouldn't be disappointed again that the trip wouldn't go ahead. Unbelievable, but this year we had to find out for ourselves again that the trip was canceled, even though we had booked with a guaranteed departure. That's how anyone can do business, by not taking any risks themselves and letting the customer suffer. They take absolutely no responsibility. When I called the ANWB, they told me the trip was canceled due to a lack of participants. What does a guaranteed departure even mean? Even with a guaranteed departure, they simply cancel the trip. Please don't book with this organization, because we've been disappointed by the ANWB for two years in a row. I filed a complaint, but haven't received a single response. Such an unprofessional and customer-unfriendly organization that disappoints customers time and again. It's a real shame this organization has deteriorated so much, because we'd already booked long-distance trips ten times, but now we're completely done with it. So think before you go and book a trip with another company if you don't want to be disappointed.
Yvonne Smulders
11 months agoIt's a shame you're reading so many negative reviews. I had so much faith in the ANWB and was planning to book a great trip through them, but now I'm really putting it off after reading so many bad reviews.
Annemarie Hageman
a year agoBe careful with ANWB trips: You book a trip, they shorten it, and if you're not satisfied they say, "Others are satisfied, so you'll just have to make do!"
Sjors
a year agoThe Rhine cruise was a success. Ship and crew of "de melody" were beyond reproach. But the ANWB travel site and the associated ANWB telephone service are downright bad. So bad that after more than 60 years as a member I am considering cancelling my 'subscription'. Fortunately, the shipping company knew what service and service provision is.